Teachers’ Politeness Strategies In Managing Students’ Misbehaviour In An English As A Foreign Language Classroom At A Junior High School

Martha, Dinda Amalya (2026) Teachers’ Politeness Strategies In Managing Students’ Misbehaviour In An English As A Foreign Language Classroom At A Junior High School. Undergraduate Thesis thesis, UIN K.H. Abdurrahman Wahid Pekalongan.

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Abstract

Perilaku menyimpang siswa (students’ misbehaviour) merupakan salah satu tantangan yang sering dihadapi guru dalam pembelajaran Bahasa Inggris. Oleh karena itu, penelitian ini bertujuan untuk menginvestigasi strategi kesantunan yang digunakan guru EFL dalam mengelola perilaku menyimpang siswa serta tantangan yang mereka hadapi dalam menerapkan strategi tersebut. Penelitian ini menggunakan desain studi kasus kualitatif. Data dikumpulkan melalui observasi kelas dan wawancara semi-terstruktur dengan dua guru EFL di tingkat sekolah menengah pertama. Hasil penelitian menunjukkan bahwa guru menggunakan empat strategi kesantunan, yaitu positive politeness, negative politeness, bald-on-record, dan off-record, dengan positive politeness sebagai strategi yang paling sering digunakan. Penelitian ini juga menemukan beberapa tantangan, yaitu kurangnya respons siswa terhadap teguran yang santun, keberagaman karakteristik siswa, kebutuhan untuk mengendalikan emosi, serta tantangan dalam menjaga ketertiban kelas sambil mencapai tujuan pembelajaran. Secara keseluruhan, penelitian ini menunjukkan bahwa strategi kesantunan dapat membantu guru mengelola perilaku menyimpang siswa secara efektif, tetapi keberhasilannya bergantung pada kemampuan guru menyesuaikan komunikasi dengan situasi kelas yang dihadapi. Kata kunci: strategi kesantunan, perilaku menyimpang siswa, guru EFL, interaksi kelas   ABSTRACT Students’ misbehaviour is one of the challenges frequently encountered by teachers in English language learning. Therefore, this study aimed to investigate the politeness strategies employed by EFL teachers in managing students’ misbehaviour and the challenges they encountered in implementing those strategies. This study employed a qualitative case study design. The data were collected through classroom observations and semi-structured interviews with two EFL teachers at a junior high school. The findings showed that the teachers used four politeness strategies: positive politeness, negative politeness, bald-on-record, and off-record, with positive politeness being the most frequently used strategy. The findings also revealed several challenges, including students’ lack of responsiveness to polite warnings, diverse student characteristics, the need for emotional regulation, and the challenge of maintaining classroom order while achieving learning objectives. Overall, the study suggests that politeness strategies can help teachers manage students’ misbehaviour effectively; however, their success depends on teachers’ ability to adapt their communication to different classroom situations. Keyword: politeness strategies, students’ misbehaviour, EFL teacher, classroom interaction

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